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Frequently Asked Questions
Got questions? We’ve got answers
Perfume Related
What are the main fragrance families offered by Mnzi Fragrantia?
We offer Fresh, Floral, Woody, Oriental, and Fruity fragrances with various sub-families.
How long do the perfumes last?
Our perfumes are made with premium oils and long-lasting formulas, typically 8 – 12 hours.
Are Mnzi Fragrantia perfumes suitable for sensitive skin?
Yes, our perfumes are formulated with high-quality ingredients safe for all skin types.
Ordering & Shipping
How can I place an order?
Orders can be placed directly via our Phone no. or Email directly or by our Instagram, Youtube, or Facebook page.
Do you ship internationally?
Yes, we offer worldwide shipping with tracking options.
How long does delivery take?
Delivery times depend on your location, usually 1-2 business days locally and 3-5 days internationally.
Returns & Exchanges
Can I return or exchange a perfume?
Yes, returns or exchanges are accepted within 2 days of delivery if the product is unused and in original packaging.
How do I request a return?
Contact us via email or phone and provide your order details. Our support team will guide you.
Miscellaneous
Can I request a sample/tester before purchasing?
Yes, sample/tester options are available for selected fragrances.
How can I contact Mnzi Fragrantia for further questions?
You can reach us via our Contact Us page, email info mnzifragrantia@gmail.com, or WhatsApp +92 3314081691.